Privacy Policy

Affordable Security Shutters (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. It applies to all visitors and users of our website and anyone who contacts us by phone, email, text message, or through our online forms.

1. Information We Collect

Information You Provide

When you request a quote, schedule a consultation, call us, or fill out a form on our website, we may collect your name, email address, phone number, business name, and the address or location where you need service. We only collect information that is relevant to responding to your request and providing our services.

Information Collected Automatically

When you visit our website, certain technical information is collected automatically. This includes your IP address, browser type and version, device type, the pages you visit, how long you spend on each page, and the website or search engine that referred you to us. This information is collected through cookies, analytics tools, and similar technologies and is used to understand how visitors use our website so we can improve it.

2. How We Use Your Information

We use the information we collect to respond to your inquiries and provide accurate quotes, to schedule on-site consultations and coordinate installations, to send updates related to your project or request, to follow up on past inquiries when relevant, to improve our website performance and user experience, and to send occasional marketing communications if you have opted in to receive them. We do not use your information for any purpose unrelated to our services without your consent.

3. Phone, SMS, and Text Message Communications

By providing your phone number through our website, a form submission, or during a conversation with our team, you consent to being contacted by phone call or text message (SMS) regarding your inquiry. Message frequency varies depending on the nature of your request. Standard message and data rates from your carrier may apply. You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and no further texts will be sent unless you re-subscribe. If you need assistance, you can reply HELP or contact us directly.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers who help us operate our business. This includes our customer relationship management (CRM) platform for managing communications, email and SMS tools for sending updates and follow-ups, payment processing and invoicing software, and members of our installation team who need your location and project details to complete your service. All third parties we work with are expected to keep your information secure and to use it only for the purposes we have authorized.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to understand how visitors interact with our site, to improve site performance and load times, and to support advertising and retargeting campaigns on platforms such as Google and Meta. Cookies are small text files stored on your device when you visit a website. You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some features of our website, but you will still be able to browse and contact us.

6. Google and Meta Advertising

We may use Google Ads, Google Analytics, Meta (Facebook/Instagram) advertising tools, and similar platforms to reach potential customers and measure the effectiveness of our marketing. These platforms may collect data about your browsing activity through cookies, pixel tags, and similar technologies. This data may be used to show you relevant ads on other websites or social media platforms. You can manage your advertising preferences through Google’s Ad Settings and Meta’s Ad Preferences. You can also opt out of interest-based advertising through the Network Advertising Initiative.

7. Data Security

We take reasonable administrative, technical, and physical steps to protect the personal information you provide to us. This includes using secure systems for storing data, limiting access to authorized personnel, and following industry best practices for data handling. However, no method of transmitting or storing data over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as it is necessary to fulfill the purpose for which it was collected, to provide our services, to comply with legal obligations, or to resolve disputes. If you request that we delete your information, we will do so within a reasonable timeframe unless we are legally required to retain it.

9. Your Rights and Choices

You have the right to request access to the personal information we have collected about you, to request that we correct any inaccurate or incomplete information, to request that we delete your personal information, and to opt out of marketing communications at any time. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is being collected and the right to request its deletion. To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within a reasonable timeframe.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, financing partners, and review sites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party site you visit.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable laws. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, would like to exercise your rights regarding your personal information, or have concerns about how your data is handled, please contact us:

Affordable Security Shutters
Fairfield, California
Phone: (707) 840-3435
Email: jesse@affordablesecurityshutters.com
Web: affordablesecurityshutters.com/get-a-quote